Exports Refunds Fortnight in New Customs House from 31st May 2018 to 14th June 2018

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KY ! Cee OMS (GENERAL OFFICE OF THE PRINCIPA M R aoets MUMBAI - 1 2:4 FLOOR, NEW CUSTOM HOUSE, BALLARD ES

Sen aile -general@gov.in Date: .08.2020

PUBLIC NOTICE No. 55/2020

Sub: Launch of e-Office in Customs-General-Commissionerate-Zone-IMumbai on 24.08.2020- reg.

This is for information of all taxpayers that e-Office, an application developed by the National Informatics Centre under the Ministry of Electronics and Information Technology, Govt. of India, to carry out office work electronically, has been launched in General Commissionerate, Mumbai Customs ZoneI. The application is designed to establish a paperless environment in Government offices, increase efficiency, transparency, effectiveness, employee convenience and accountability and to give better services to the taxpayers.

2. It is expected that adoption of e-Office to carry out office work will bring in its wake an attitudinal shift and awareness and usher in more efficient, effective and transparent inter and intra government transactions. The process will benefit the public in terms of enhanced transparency, increased accountability, assured data security and integrity and is also expected to bea huge transformation in work culture and ethics within the department. 3. With launch of e-Office, taxpayers are encouraged to utilize electronic means of communication with the Department. In this regard, it . a Page 1 of2

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» File No.GEN/HQRIMisc/OTH/1/2020-CBS-O/o PR COMMR-CUS-GEN-Zone-I-Mumbal

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may be noted that since e-Office application requires pdf files, it would be convenient if communications / letters sent to the Department by electronic means are in pdf format, better still if they are in searchable mode, for faster processing by the Commissionerate. 4, Taxpayers are also encouraged to mention their mobile number and email in their communications to facilitate immediate acknowledgement by mail and SMS through the application. They will receive the Diary Number allotted to their communications, which can be used as a reference by them while communicating with the Department in future.

5. All members of the Regional Advisory Committee, Trade Associations and Chamber of Commerce are requested to circulate this Public Notice among their constituent members for wide dissemination. Difficulties faced or suggestions, if any, may be brought to notice.

This issues with the approval of the Commissioner of Customs (G). “ \ « rs9 oe (Dhirend Mani Tripathi) Additional Commissioner of Customs (G) New Custom House, Mumbai

Copy for information to:

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i. The Pr. Chief Commissioner of Customs, Mumbai Zone - I ii. All the Commissioners of Customs, Mumbai Zone - I iii. All omcers Bue, staff of General Commissionerate, Mumbai Customs Zone- I

iv. Notice Board.

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