PUBLIC NOTICE 37/2025 regarding automation of Refund Application and Processing in Customs

CUS1RFD1GENC/17 /202S·REF·O/o COMMR-CUS-IMP-11-ZONE+MUMBAI 3ilgmffl'-ll~<."'Cf> (3ITTffif-II) cf>lcf>lllfclll 1 OFFICE OF THE COMMISSIONER OF CUSTOMS (IMPORT - II)

CRARS, New Customs House, Ballard Estate, Mumbai- 400 001 
Email-nch-import-crars@gov!in 
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lhl$&i ~.IF. No:CUS/RFD/GENC/17/2025 
20-03-2025 
:D.I tJ No:- 20 2.5" 03110000 0012..01-1-D 
.ffi4"'f.)ct, '(il..fi/PUBLIC NOTICE No.3l/2025 
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## Subject: Automation of Refund Application and Processing in
Customs. 
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Kind attention of all the Importers/Exporters/Custom ,Brokers(CBs) and all 
concerned is invited towards the Circular No. 05/2025-Customs dated 17.02.2025 
issued by CBIC regarding Automation of Refund Application and Processing in 
Customs. 
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To enhance transparency and for electronic disbursal of refunds, an online 
processing and disbursal of Customs duty refund application has been developed 
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and is enabled on the Customs Automated System. 
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For ease of reference, the key aspects relating to the electronic 
processing of refund have been elaborated in the CBIC's Circular No. 05/2025-
Customs dated 17.02.2025 issued vide F.No. 450/247/2023-Cus IV. 
1/277196•12025

key aspects relating to the electronic 
processing of refund have been elaborated in the CBIC's Circular No. 05/2025-
Customs dated 17.02.2025 issued vide F.No. 450/247/2023-Cus IV. 
1/277196•12025

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CUS/RFD/GENC/17 /2025-REF-O/o COMMR-CUS-IMP-11-ZONE-I-MUMBAI 
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All the Importers/Exporters/CBS and other concerned are hereby requested 
to apprise themselves of the key aspects as indicated in the Circular No. 05/2025-
Customs dated 17.02.2025. 
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As a transitional measure, applicant may file refund eith~r manually or online 
till 31.03.2025. However, no manual refund application shall be accepted after 
31.03.2025, unless the same is allowed by the Pr. Commissioner/Commissioner of 
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Customs, for the reasons to be recorded in writing. 
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wever, no manual refund application shall be accepted after 
31.03.2025, unless the same is allowed by the Pr. Commissioner/Commissioner of 
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Customs, for the reasons to be recorded in writing. 
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All the Importers/Exporters/CBS and other concerned are hereby also 
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requested to file all their future refund claims through onli~e (ICfGATE Portal) 
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mode only as no manual refund application shall be accepted qfter 31.03.2025 
without any valid or plausible reason. 
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Any difficulty noticed in the implementation of this Public Notice may be 
brought to the notice of this office. 
<5,~~-ner of Customs, 
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Yd N~ , Mumbai. 
Date: 20-03-202518:22:40 
l/2771964/2025

CUS/RFD/GENC/17 /202S·REF·O/o COMMR-CUS-IMP-11-ZONE-I-MUMBAI 
l/277196-4/2025 
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Copy To: 
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1. ADC, CCO, Zone-I, NCH. 
2. Pr. Commissioner of Customs(General), Zone-I, NCH. 
3. Brihanmumbai Customs Brokers Association(BCBA). 
4. DC/EDI, NCH for uploading on Zone-I Website. 
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