Launch of e-Office in DGTS

1 AU6 20/0 q--441 ed Receipt unit "o, 017) House, 4.14. • }1 r1 31,4 (1:, • trP1 )kA1 311: In 110 109. Directoratv Ceneral of .1.a ‘1)11 er Sur\ ices Central 13nartl nt" Indirect "ht‘eN ( cittral kimmes \eat 1)t•Ilti 110 109. PUBLIC NOTICE NO. 01 /2020 Sub: Launch of e-Office in DGTS — reg. This is for information of all taxpayers that e-Office, an application developed by the National Informatics Centre under the Ministry of Electronics and Information Technology, Govt. of India, to carry out office work electronically, has been launched in DGTS office. The application is designed to establish a paperless environment in Government offices, increase efficiency, transparency, effectiveness, employee convenience and accountability and to give better services to the taxpayers. 2. It is expected that adoption of e-Office to carry out office work will bring in its wake an attitudinal shift and awareness and usher in more efficient, effective and transparent inter and intra government transactions. The process will benefit the public in terms of enhanced transparency, increased accountability, assured data security and integrity and is also expected to be a huge transformation in work culture and ethics within the department. 3. With the launch of e-Office, taxpayers are encouraged to utilize electronic means of communication with the Department. In this regard, it may be noted that since e-Office application requires pdf files, it would be convenient if communications / letters sent to the Department by electronic means are in pdf format, better still if they are in searchable mode, for faster processing. 4. Taxpayers are also encouraged to mention their mobile number and email in their communications to facilitate immediate acknowledgement by mail and SMS through the application. They will receive the Diary Number allotted to their communications, which can be used as a reference by them while communicating with the Department in future. 5. This is for information of all taxpayers, trade and industry that the email id mentioned below has been designated as the official email id and single point of contact of DGTS, Headquarters, Delhi:dgts-cbic@gov.in h. Iherce.re, it is rc-J-;uested that all commur;ic;lon to the DGTS may be sent only to r. cr--:7-,i1 in above and no other email id. Sending communication on the t -.71 the DG offico at Delhi. Cerrrrittee, Trade Asso6ations & Chamber of

their constituent members for wide dissemination. Difficulties faced or suggestions, if any, may be brought to notice. ) 2 (Manoj Krishna) Director General F.No.DGTS/18/2020/EsttICI Dated: 0/08/2020 To,

1. The General Public
2. The members of Trade Associations / Chambers of Commerce in Delhi State. Copy for information to: ,(1-( All the Principal Commissioners / Commissioners of Customs & CGST/Directorates- / with- a request to give wide publicity. (ii) The Superintendent (Systems) — For uploading on the website. (iii) Notice Board.