Tender Related Documents

बड
ववरण/Bid Details
बड बंद होने क तारख/समय /Bid End Date/Time 03-07-2026 17:00:00
बड खुलने क तारख/समय /Bid Opening Date/Time 03-07-2026 17:30:00
बड पेशकश वैधता (बंद होने क तारख से)/Bid Offer Validity (From End Date) 90 (Days) मं ालय/रा!य का नाम/Ministry/State Name Ministry Of Electronics And Information Technology
वभाग का नाम/Department Name Department Of Electronics And Information Technology संगठन का नाम/Organisation Name Software Technology Parks Of India (stpi) काया%लय का नाम/Office Name Gujarat िशकायत िनवारण के संपक%
ववरण/ Contact details of Grievance redressal buycon1.stpi.surat@gembuyer.in व'तु (ेणी /Item Category AMC of Integrated Security and Surveillance System - Comprehensive Annual Maintenance Contract of Honeywell Access Control System; Comprehensive; Hardware, Software; Consumables to be provided by Service Provider (included in the contract cost) अनुबंध अविध /Contract Period 1 Year(s) उ,हं/समान सेवा के िलए अपे./त
वगत अनुभव के वष%/Years of Past Experience Required for same/similar service 3 Year (s) इसी तरह क सेवाओं का
पछला आव5यक अनुभव है/Past Experience of Similar Services required Yes वष6 के अनुभव एवं टन%ओवर से एमएसई को छूट :ा;

of Past Experience Required for same/similar service 3 Year (s) इसी तरह क सेवाओं का
पछला आव5यक अनुभव है/Past Experience of Similar Services required Yes वष6 के अनुभव एवं टन%ओवर से एमएसई को छूट :ा; है / MSE Relaxation for Years Of Experience and Turnover Yes | Complete 'टाट%अप के िलए अनुभव के वष6 और टन%ओवर से छूट :दान क गई है / Startup Relaxation for Years Of Experience and Turnover Yes | Complete
व=ेता से मांगे गए द'तावेज़/Document required from seller Experience Criteria,OEM Authorization Certificate,Additional Doc 1 (Requested in ATC),Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria, the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

बड सं?या/Bid Number: GEM/2026/B/7664690 @दनांक /Dated: 18-06-2026
बड द'तावेज़ / Bid Document 1 / 7

Hया आप िन
वदाकारI Jारा अपलोड @कए गए द'तावेज़I को िन
वदा मK भाग लेने वाले सभी िन
वदाकारI को @दखाना चाहते हM? संदभ% मेनू है/Do you want to show documents uploaded by bidders to all bidders participated in bid? Yes (Documents submitted as part of a clarification or representation during the tender/bid process will also be displayed to other participated bidders after log in)
बड लगाने क समय सीमा 'वतः नहं बढ़ाने के िलए आव5यक
बड क सं?या। / Minimum number of bids required to disable automatic bid extension 3 @दनI क सं?या, .जनके िलए
बड लगाने क समय-सीमा बढ़ाई जाएगी। / Number of days for which Bid would be auto-extended 3 ऑटो एHसटKशन अिधकतम @कतनी बार @कया जाना है। / Number of Auto Extension count 3

sion 3 @दनI क सं?या, .जनके िलए
बड लगाने क समय-सीमा बढ़ाई जाएगी। / Number of days for which Bid would be auto-extended 3 ऑटो एHसटKशन अिधकतम @कतनी बार @कया जाना है। / Number of Auto Extension count 3
बड से Uरवस% नीलामी स@=य @कया/Bid to RA enabled No
बड का :कार/Type of Bid Two Packet Bid तकनीक मूVयांकन के दौरान तकनीक 'पXीकरण हेतु अनुमत समय /Time allowed for Technical Clarifications during technical evaluation 2 Days अनुमािनत िन
वदा मूVय (सभी करI स@हत) भारतीय Yपये मK / Estimated Bid Value in INR (Inclusive of all taxes) 65000 मूVयांकन पZित/Evaluation Method Total value wise evaluation म[य'थता खंड/Arbitration Clause No सुलह खंड/Mediation Clause No
बड
ववरण/Bid Details ईएमड
ववरण/EMD Detail आव5यकता/Required No ईपीबीजी
ववरण /ePBG Detail आव5यकता/Required No बोली
वभाजन लागू नहं @कया गया/ Bid splitting not applied. एमआईआई अनुपालन/MII Compliance एमआईआई अनुपालन/MII Compliance Yes 2 / 7

एमएसई खरद वरयता/MSE Purchase Preference एमएसई खरद वरयता/MSE Purchase Preference Yes सू]म और लघु उ_म मूल उपकरण िनमा%ताओं/सेवा :दाता को खरद मK :ाथिमकता, य@द उनका मूVय L1+X% / Purchase Preference to MSE OEMs/ Service Provider available upto price within L1+X% 15

1. If the bidder is a Micro or Small Enterprise as per latest orders issued by Ministry of MSME, the bidder shall be relaxed from the eligibility criteria of "Experience Criteria" as defined above subject to meeting of quality and technical specifications. The bidder seeking Relaxation from Experience Criteria, shall upload the supporting documents to prove his eligibility for Relaxation.

e subject to meeting of quality and technical specifications. The bidder seeking Relaxation from Experience Criteria, shall upload the supporting documents to prove his eligibility for Relaxation. 2. If the bidder is a Micro or Small Enterprise (MSE) as per latest orders issued by Ministry of MSME, the bidder shall be relaxed from the eligibility criteria of "Bidder Turnover" as defined above subject to meeting of quality and technical specifications. If the bidder itself is MSE OEM of the offered products, it would be relaxed from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. The bidder seeking Relaxation from Turnover, shall upload the supporting documents to prove his eligibility for Relaxation. 3. If the bidder is a DPIIT registered Startup, the bidder shall be relaxed from the the eligibility criteria of "Experience Criteria" as defined above subject to their meeting of quality and technical specifications. The bidder seeking Relaxation from Experience Criteria, shall upload the supporting documents to prove his eligibility for Relaxation. 4. If the bidder is a DPIIT registered Startup, the bidder shall be relaxed from the the eligibility criteria of "Bidder Turnover" as defined above subject to their meeting of quality and technical specifications. If the bidder is DPIIT Registered OEM of the offered products, it would be relaxed from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications.

fications. If the bidder is DPIIT Registered OEM of the offered products, it would be relaxed from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. The bidder seeking Relaxation from Turnover shall upload the supporting documents to prove his eligibility for Relaxation. 5. Years of Past Experience required: The bidder must have experience for number of years as indicated above in bid document (ending month of March prior to the bid opening) of providing similar type of services to any Central / State Govt Organization / PSU. Copies of relevant contracts / orders to be uploaded along with bid in support of having provided services during each of the Financial year. 6. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs having valid Udyam Certificate and whose credentials are validated online through Udyam Registration portal as defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to avail themselves of the Purchase preference, the bidder must be the manufacturer / OEM of the offered product on GeM. In respect of bid for Services, the bidder must be the Service provider of the offered Service.

es of the Purchase preference, the bidder must be the manufacturer / OEM of the offered product on GeM. In respect of bid for Services, the bidder must be the Service provider of the offered Service. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises and hence resellers offering products manufactured by some other OEM are not eligible for any purchase preference. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the offered product or service, and Buyer will decide eligibility for purchase preference based on documentary evidence submitted in case of product bids, whereas in case of services the eligibility is automatically validated. If L-1 is not an MSE and MSE Seller (s) has / have quoted price within L-1+ 15% (Selected by Buyer) of margin of purchase preference /price band defined in relevant policy, such MSE Seller shall be given opportunity to match L-1 price and contract will be awarded for % (selected by Buyer) percentage of total quantity. The buyers are advised to refer the OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public Procurement Policy for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in India) Order, 2017. Benefits of MSE will be allowed only if seller is validated on-line in GeM profile as well as validated and approved by Buyer after evaluation of documents submitted. 7.

Make in India) Order, 2017. Benefits of MSE will be allowed only if seller is validated on-line in GeM profile as well as validated and approved by Buyer after evaluation of documents submitted. 7. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. 8. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc. This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of quoted prices which would be determined by the buyer based on its own assessment of reasonableness and based on competitive prices received in Bid / RA process. 9. Past Experience of Similar Services: The bidder must have successfully executed/completed similar Services over the last three years i.e. the current financial year and the last three financial years(ending month of March 3 / 7

rvices: The bidder must have successfully executed/completed similar Services over the last three years i.e. the current financial year and the last three financial years(ending month of March 3 / 7

prior to the bid opening): -

1. Three similar completed services costing not less than the amount equal to 40% (forty percent) of the estimated cost; or
2. Two similar completed services costing not less than the amount equal to 50% (fifty percent) of the estimated cost; or
3. One similar completed service costing not less than the amount equal to 80% (eighty percent) of the estimated cost. अितUरb योcयता /आव5यक डेटा/Additional Qualification/Data Required Scope of Work:1781506221.pdf AMC Of Integrated Security And Surveillance System - Comprehensive Annual Maintenance Contract Of Honeywell Access Control System; Comprehensive; Hardware, Software; Consumables To Be Provided By Service Provider (included In The Contract Cost) ( 1 ) तकनीक
   विश
   Xयाँ /Technical Specifications
   ववरण/ Specification मूVय/ Values कोर / Core ISS Components Comprehensive Annual Maintenance Contract of Honeywell Access Control System AMC Type Comprehensive Components to be covered under AMC Hardware , Software Cost for Consumables Materials Consumables to be provided by Service Provider (included in the contract cost) Type of Premises Business House , Industrial Control Unit Type Control Room Preventive Maintenance Quarterly Data Backup and Recovery Required No Event Analysis & Critical Reporting Incident Analysis & Reporting Manpower (Technical Support Engineer / Resident Engineer) Deployment

ntive Maintenance Quarterly Data Backup and Recovery Required No Event Analysis & Critical Reporting Incident Analysis & Reporting Manpower (Technical Support Engineer / Resident Engineer) Deployment Not Required एडऑन /Addon(s) अितUरb
ववरण /Additional Details No. of Locations for manpower deployment 0 No. of manpower required per location 0 =ेता Jारा िनधा%Uरत ,यूनतम मूVय/Minimum Floor Price defined by Buyer =ेता Jारा िनधा%Uरत ,यूनतम मूVय/Minimum Floor Price defined by Buyer No 4 / 7

अितUरb
विश
X द'तावेज़ /Additional Specification Documents परे
षती/Uरपो@टeग अिधकार /Consignees/Reporting Officer and Quantity =.सं./S.N o. परे
षती/Uरपो@टeग अिधकार /Consignee Reporting/Officer पता/Address Quantity अितUरb आव5यकता /Additional Requirement 1 Anant Deep Singh Wadhwa 382355,9th Floor, GIFT One Tower, Block-56, Road-5C, Zone-5, GIFT City, Gandhinagar-382355 Project / Lumpsum Based N/A =ेता Jारा जोड़ गई
बड क
वशेष शतh/Buyer Added Bid Specific Terms and Conditions

1. Generic OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider

accept the revised quantity or duration. For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to 25 percent with the consent of the service provider 2. Certificates Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any. 3. Service & Support AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY EVIDENCE TO BE SUBMITTED. 4. Service & Support Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support. 5. Buyer Added Bid Specific ATC Buyer uploaded ATC document Click here to view the file. अ'वीकरण/Disclaimer The Additional Terms and Conditions (ATC) have been incorporated by the Buyer after approval of their Competent Authority. The Buyer ,is solely responsible for the impact of these clauses on the bidding process, its outcome, and consequences thereof including any restriction arising in the bidding process due to these ATCs and including the modification of technical specifications and / or terms and conditions governing the bid.All representations / grievances pertaining to the ATC clauses shall be raised with the buyer organization directly and not with GeM.If any of the clause(s) is/are incorporated by the Buyer regarding the following, the bid & resultant contract shall be treated as null & void.

d with the buyer organization directly and not with GeM.If any of the clause(s) is/are incorporated by the Buyer regarding the following, the bid & resultant contract shall be treated as null & void. Further, GeM reserves the right, at its sole discretion, to cancel the bid forthwith, without issuance of any prior notice or intimation :- 5 / 7

1. Publishing Custom / BOQ bids for items for which regular GeM categories are available (unless such Custom / BOQ item is bunched with the major regular product Category Item).
2. Mandating procurement of / from specific Brand / Make / Model / Manufacturer / Dealer except in case of Single Bid / Proprietary Article Certificate (PAC) Buying.
3. Inclusion of disqualification criteria related to suspension of seller / service provider, where such suspension period has already expired.
4. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
5. Publishing bids on GeM for procurement of works.
6. Procurement of Goods by creating a Service bid on GeM & vice-versa.
7. Seeking sample with bid or approval of samples during bid evaluation process. However, trial / sample, as the case may be, shall be permitted in cases where trial / sample are allowed as per approved and published procurement policy of the Buyers’ controlling Ministry / Department / State / Public Sector Enterprises Headquarters.

permitted in cases where trial / sample are allowed as per approved and published procurement policy of the Buyers’ controlling Ministry / Department / State / Public Sector Enterprises Headquarters. If there is any violation of trial / sample clause with regard to approved policy of the Buyers’ Ministry / Department / State / Public Sector Enterprises Headquarters, then this is to be determined and redressed by the concerned Buyer Organisation only. 8. Seeking experience from specific organization / department / institute only or from foreign / export experience. 9. Creating bid for items from incorrect categories. 10. Reference of conditions published on any external site or reference to external documents/clauses. 11. Asking for any Tender fee / Bid Participation fee, as the case may be. 12. Buyer added ATC Clauses which are in contravention of clauses defined in bid detail section, including specifications, EMD Detail, ePBG Detail and MII and MSE Purchase Preference sections of the bid, unless otherwise allowed by the applicable GeM GTC. 13. Any ATC clause in contravention with GeM GTC Clause 4 (xiii) (h) will be invalid. In case of multiple L1 bidders against a service bid, the buyer shall place the Contract by selection of a bidder amongst the L-1 bidders through a Random Algorithm executed by GeM system. 14. In a category based bid, adding additional items, through buyer added, additional scope of work/ additional terms and conditions/or any other document.

a Random Algorithm executed by GeM system. 14. In a category based bid, adding additional items, through buyer added, additional scope of work/ additional terms and conditions/or any other document. If buyer needs more items along with the main item, the same must be added through bunching category based items or by bunching custom catalogues or bunching a BoQ with the main category based item, the same must not be done through ATC or Scope of Work. Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of this bid, they can raise their representation against the same by using the Representation window provided in the bid details field in Seller dashboard after logging in as a seller. Buyer is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to such representations. All GeM Sellers/Service Providers shall ensure full compliance with all applicable labour laws, including the provisions, rules, schemes and guidelines under the four Labour Codes i.e.

presentations. All GeM Sellers/Service Providers shall ensure full compliance with all applicable labour laws, including the provisions, rules, schemes and guidelines under the four Labour Codes i.e. the Code on Wages, 2019; the Industrial Relations Code, 2020; the Occupational Safety, Health and Working Conditions Code, 2020; and the Code on Social Security, 2020 as and when notified and brought into force by the Government of India. For all provisions of the Labour Codes that are pending operationalisation through rules, schemes or notifications, the corresponding provisions of the pre-existing labour enactments (such as The Minimum Wages Act, 1948, The Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The Equal Remuneration Act, 1976, The Payment of Gratuity Act, 1972, etc. and relevant State Rules) shall continue to remain applicable. The Seller/ Service Providers shall, therefore, be responsible for ensuring compliance under: All notified and enforceable provisions of the new Labour Codes as mentioned hereinabove; and All operative provisions of the erstwhile Labour Laws until their complete substitution. All obligations relating to wages, social security, safety, working conditions, industrial relations etc. and any other statutory requirements shall be strictly met by the Seller/ Service Provider. Any non- compliance shall constitute a breach of the contract and shall entitle the Buyer to take appropriate action in accordance with the contract and applicable law. 6 / 7

ller/ Service Provider. Any non- compliance shall constitute a breach of the contract and shall entitle the Buyer to take appropriate action in accordance with the contract and applicable law. 6 / 7

This Bid is governed by the General Terms and Conditions, conditions stipulated in Bid and Service Level Agreement specific to the Service, as the case may be, as provided in the Marketplace. However, in case of Service, if any condition specified in General Terms and Conditions is contradicted by the conditions stipulated in Service Level Agreement specific to said Service, then it will over-ride the conditions in the General Terms and Conditions. This Bid is governed by the सामा,य िनयम और शतh/General Terms and Conditions, conditions stipulated in Bid and Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition specified in सामा,य िनयम और शतh/General Terms and Conditions is contradicted by the conditions stipulated in Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions. जेम क सामा,य शत6 के खंड 26 के संदभ% मK भारत के साथ भूिम सीमा साझा करने वाले देश के
बडर से खरद पर :ितबंध के संबंध मK भारत के साथ भूिम सीमा साझा करने वाले देश का कोई भी
बडर इस िन
वदा मK
बड देने के िलए तभी पा होगा जब वह
बड देने वाला स/म :ािधकार के पास पंजीकृत हो।
बड मK भाग लेते समय
बडर को इसका अनुपालन करना होगा और कोई भी गलत घोषणा @कए जाने व इसका अनुपालन न करने पर अनुबंध को तkकाल समा;

ने के िलए तभी पा होगा जब वह
बड देने वाला स/म :ािधकार के पास पंजीकृत हो।
बड मK भाग लेते समय
बडर को इसका अनुपालन करना होगा और कोई भी गलत घोषणा @कए जाने व इसका अनुपालन न करने पर अनुबंध को तkकाल समा; करने और कानून के अनुसार आगे क कानूनी कार%वाई का आधार होगा।/In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action in accordance with the laws. ---ध,यवाद/Thank You--- 7 / 7