draft Equal Opportunity Policy for Persons with Disabilities' and nomination of 'Grievance Redressal Officer' Published

Ƒ No. A-64011/17/2024-Establishment-D (198587) Govt. of India Ministry of Commerce & Industry Department for Promotion of Industry and Internal Trade (Establishment D) Udyog Bhawan, New Delhi Dated 24th July,2025 OFFICE MEMORANDUM

Subject: "Equal Opportunity Policy lor

Persons wilh Disabililies" and nomination of "Grievanco Redressal Officer" under the Rights ot the Persons with Disabilities Act, 2016 - reg. In compliance of the guidelines of Department of Empowerment of Persons with disabilities (Divyangjans), Ministry of Social Justice & Empowerment issued vide their OM No. 36-01/2023-DD-II I dated 09.12.2024, this Department has formulated the "Equal Opportunity Policy for Persons with Disabilities" which is enclosed herewith for information of all concerned. Further, a copy of order issued by this Department for nomination of "Grievance Redressal Officer", under the Rights of the Persons with Disabilities Act, 2016 is also enclosed herewith for information. Encl.: As above Copy for information to: Z10boo (Sambhu Datt Satti) Under Secretary to Government of India · Ph.: 011-23038892

1. All officers/Staffs/Sections of DPIIT - through e-Office portal
2. Office of the Chief Commissioner for Persons with Disabilities (Divyangjans), 5 Floor, NSID building, Plot no. G-2, Sector- 10, Dwarka, New Delhi- 110075
3. NIC - with the request to upload the OM on the official website of DPIIT.

Persons with Disabilities (Divyangjans), 5 Floor, NSID building, Plot no. G-2, Sector- 10, Dwarka, New Delhi- 110075 3. NIC - with the request to upload the OM on the official website of DPIIT.

File No. A-6401 1 / 17/ 2024-Establishment-D ( 198587) Government of India Ministry of Commerce and Industry Department for Promotion of Industry & Internal Trade Udyog Bhawan/ Vanijya Bhawan, New Delhi - 110011 EQUAL OPPORTUNITY POLICY FOR PERSONS WITHDISABILITIES The Government of India has enacted the Rights of Persons withDisabilities (RPwD) Act, 2016, w.e.f. 19‚ April 2017 and has alsonotified the Rights of Persons with Disabilities Rules, 2017 dated15.06.2017. Section 21(1) of RPwD Act 2016 states that everyestablishment shall notify its Equal Opportunity Policy, detailingmeasures proposed to be taken by it in pursuance of the provision ofthis Chapter in the manner as may be prescribed by the CentralGovernment. Further, Section 21(2) of said Act provides that everyestablishment shall register a copy of the said policy with the ChiefCommissioner or the State Commissioner, as the case may be. 2. Rule 8 of Right of Persons with Disabilities Rules, 2017 andRule 12 of Delhi Right of Persons with Disabilities rules, 2018 stipulatethe manner of publication of "Equal Opportunity Policy" as follows:

1. Every establishment shall publish its Equal opportunity policy forPersons with Disabilities.

ilities rules, 2018 stipulatethe manner of publication of "Equal Opportunity Policy" as follows:

1. Every establishment shall publish its Equal opportunity policy forPersons with Disabilities.
2. The Establishment shall display the Equal opportunity Policypreferably on their website, failing which, at conspicuous places intheir premises.
3. The Equal Opportunity Policy of a private establishment havingtwenty or more employees and the government establishmentshall, inter alia, contain following, namely: a. Facility and amenity to be provide to the persons with disabilitiesto enable them to effectively discharge their duties in theestablishment; b. List of posts identified suitable for persons with disabilities in theestablishment; c. The Manner of selection of persons with disabilities for variousposts, post-recruitment and pre-promotion training, preference intransfer and posting, special leave, preference in allotment ofresidential accommodation, if any, and other facilities. d. Provisions for assistive devices, barrier free accessibility and other provisions for persons with disabilities. e. Appointment of Liaison Officer by the establishment to look afterthe recruitment of persons with disabilities and provisions offacilities and amenities for such employees. 1

ith disabilities. e. Appointment of Liaison Officer by the establishment to look afterthe recruitment of persons with disabilities and provisions offacilities and amenities for such employees. 1

In compliance of the aforesaid provisions, the DPIIT frames thefollowing Equal Opportunity Policy for persons with Disabilities: Policy Statement: I. Facilities and amenities Provided to persons withDisabilities (PwDs): This Department aims to ensure that our physical and digitalinfrastructure (building, furniture, facilities and services in thebuilding) adheres to the accessibility standards as prescribed bythe Government of India. The Department also aims to revamp itsexisting building to ensure strict compliance with the RPwD Act2016. Provision of ramps, grab bars and wider doorways to enableaccess to building and workplaces, tactile paths and wheelchairaccordingly, web accessibility, parking facility, accessible toiletsas under: • 6 toilets for persons with Disabilities • 02 Wheel Chairs • Reserved parking spaces in the building premises. • Tactile paths for people with mobility impairments. • Elevators • DPIIT website has been made accessible for PwDs. II.

es • 02 Wheel Chairs • Reserved parking spaces in the building premises. • Tactile paths for people with mobility impairments. • Elevators • DPIIT website has been made accessible for PwDs. II. Identification of Posts suitable for PwDs and the forimplementation of reservation for persons benchmarkdisabilities in the establishment: manner with The identification of posts suitable for Persons with Disabilities(PwDs) in respect of Department for Promotion of Industry andlnternal Trade has been done under the provisions of the Rightsof Persons with Disabilities (RPwD) Act, 2016. Anyreview/revisions for identifying new posts or identified posts, inaccordance with the RPwD Act, 2016 and the rules made underthis Act, shall be carried out by the Expert Committee constitutedin this Department under the provisions of the Rights of Personswith Disabilities (RPwD) Act, 2016. III. Reasonable accommodation in the selection of PwDs forvarious posts: The recruitment process for ex-cadre Group 'A' and Group 'B' &'C' posts pertaining to this Department is conducted by the UPSCand the Staff Selection Commission respectively. In the case of direct recruitment, four per cent of the totalnumber of vacancies to be filled up by direct recruitment, in thecadre strength 2

PSCand the Staff Selection Commission respectively. In the case of direct recruitment, four per cent of the totalnumber of vacancies to be filled up by direct recruitment, in thecadre strength 2

ineach group of posts i.e. Groups A, B and C shallbc reserved for persons with benchmark disabilities. Regardingmaintenance of data relating to PwD employees, the Departmentmaintains group-wise a separate vacancy based 100 pointvacancy based reservation roster register in the prescribed formatas per DoPT OM no. 36035/02/2017­ Estt.(Res) dated15.01.2018 for determining/effecting reservation for the Personswith Benchmark Disabilities - one each for Group 'A', Group 'B'and Group 'C' posts filled by direct recruitment. Further,regarding maintenance of data, prescribed standard form shall beadopted to collect and maintain this data across the department. JV. Employment-related training facility: DoPT conducts the mandatory training in respect of all employeesfrom ISTM on timely basis including PwD persons and employeesare nominated accordingly. Further, PwD employees of thisDepartment are advised to take Online Training from iGoT Portalthrough the accessibility widget especially designed for PwDemployees V. Promotions Regarding promotions, the Department follows the guidelinesprovided in the DoP&T's Memorandum No. 36012/ 1/2020-Estt.(Res.-II) dated 17.05.2022 and the OM No. 36012/1/2020-Estt(Res.II) dated 28.12.2023. VI.

motions, the Department follows the guidelinesprovided in the DoP&T's Memorandum No. 36012/ 1/2020-Estt.(Res.-II) dated 17.05.2022 and the OM No. 36012/1/2020-Estt(Res.II) dated 28.12.2023. VI. Preference in transfer and posting The instructions in DoP&T's Office Memorandum No.36035/44/2023 Est(Res.II) dated 02.02.2024 are adhered to whenconsidering transfers or postings for PwDs. VII. Special leave, preference in allotment of residentialaccommodation if any, and other facilities i. As per the OM No. 25011/1/2008-Estt.(A) dated 19.11.2008,Special Casual Leave of 4 days per calendar year is granted toCentral Government employees with disabilities for specificrequirements relating to disabilities of the official ii. Further; vide this Department's OM No. 28016/02/2007-Estt(A) dated 14.11.2007, there is also a provision of 10 daysSpecial Casual Leave in a calendar year subject to exigenciesof work for the differently abled Central Governmentemployees with disabilities for participating in Conference/Seminars/Trainings. Workshop related to disability anddevelopment to be specified by Ministry of Social justice &Empowerment. 3

ernmentemployees with disabilities for participating in Conference/Seminars/Trainings. Workshop related to disability anddevelopment to be specified by Ministry of Social justice &Empowerment. 3

iii. The allotment of residential accommodation for CentralGovernment employees is governed by the Directorate ofEstates. Applications submitted by PwD employees of thisDepartment for residential accommodation shall be dulyforwarded by the concerned Establishment Sections to theDirectorate of Estates, as per the prescribed provisions. VIII. Provisions for assistive devices, barrier-free accessibility: The responsibility for the provision and maintenance of anypermanent civil/ electrical structure, including infrastructurerelated to barrier-free accessibility, in the Udyog Bhawanpremises lies with the CPWD Wing, Udyog Bhawan. However,Department actively supports accessibility initiatives by procuringassistive devices and related goods through the Government e-Marketplace (GeM), in accordance with the provisions of theGeneral Financial Rules (GFR), 2017. Such procurement isundertaken based on requests received from concerned Sections, with the objective of facilitating barrier-free access and inclusivitywithin the workplace. IX. Appointment of liaison officer by the establishment: In compliance of the Department of Empowerment of Personswith disabilities (Divyangjans), Ministry of Social Justice &Empowerment OM No.

IX. Appointment of liaison officer by the establishment: In compliance of the Department of Empowerment of Personswith disabilities (Divyangjans), Ministry of Social Justice &Empowerment OM No. 36-01/2023-DD-III dated 09.12.2024, aDeputy Secretary/ Director rank officer is nominated as GrievanceRedressal Officer under the RPwD Act, 2016. Currently, ShriHemant Kumar, Deputy Secretary, DPIIT is the Liaison Officer/ Grievance Redressal Officer. X. Procedure for grievance redressal: Grievance Redressal procedure as mentioned in Section 23 of theRPwD Act, 2016 shall be followed. Instances of discrimination atthe workplace against private employees with disabilities are alsodealt in accordance with the procedure set out in Rule 3(2) of theRules. XI. Sensitization DPIIT sensitized the officers within DPIIT and other offices underits administrative control regarding the provisions of the Rights ofPersons with Disabilities (RPwD) Act, 2016 and has developedexclusive courses on the IGoT Portal for PwDs, aimed atenhancing leadership skills and goal-setting abilities of PwDs.

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fPersons with Disabilities (RPwD) Act, 2016 and has developedexclusive courses on the IGoT Portal for PwDs, aimed atenhancing leadership skills and goal-setting abilities of PwDs.

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File No.: A-64011/17/2024-ESTABLISHMENT-D (198587) Government of India Ministry of Commerce and Industry Department for Promotion of Industry & Internal Trade (Estt.D Section) Udyog Bhawan, New De lhi, Dated: 21.07.2025 ORDER In compliance of the Department of Empowerment of Persons with disabiliti es (Divyangjans), Ministry of Social Justice & Empowerment OM No. 36-01/2023-DD­ Ill dated 09.12.2024, Shri Hemant Kumar, Deputy Secretary, DPIIT is hereby nominated as Grievance Redressal Officer under the Rights of the Persons with Disabilities Act, 2016. The Details of the Grievance Redressal Officer is as under:

1. Name & Designation of the Grievance Shri Hemant Kumar,
   Redressal Officer Deputy Secretary
2. Office Address Room no. 256, Udyog Bhawan, New Delhi -110011
3. Telephone no. 23062173
4. E-mail hemant.vrish@gov.in

This issues with the prior approval of Secretary, DPIIT. ˅ ˆ /'" intosh Prasad) Under Secretary to the Government of India Ph.: 011-230663510 Copy to: The Chief Commissioner for Persons with Disabilities (Divyangjans), h Floor, NISD building, Plot no. G-2, Sector - 10, Dwarka, New Delhi -110075. Copy for information to:

1. Shri Hemant Kumar, DS, DPIIT (Email: hemant.vrish@gov.in)
2. PS to Secretary, DPIIT
3. All Officers/Staffs/Sections of DPIIT - through e-Office portal
4. Office Folder/ Guard File