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Choice to pursue other options

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8.05 — Choice to pursue other options

This mechanism is to provide an additional window for resolution of complaints/disputes to create confidence in business environment in the country. Efforts would be made to resolve the complaints amicably and expeditiously. However, this mechanism is only conciliatory in nature. The aggrieved parties are free to pursue any other course of action including legal action against the erring party. Disputes between two Indian parties or between two foreign parties are not covered under this mechanism.

pg. 166

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