Online Filing and Tracking of Quality Complaints/Trade Disputes
In force — no superseding record on file.
8.03 — Online Filing and Tracking of Quality Complaints/Trade Disputes
A request for investigation and settlement of quality complaint/trade dispute would be filed online by an Indian/foreign entity at “www.dgft.gov.in>Services>Quality Complaints & Trade Disputes>fill Online Application Form”. Such complaint would be submitted online to the jurisdictional Regional Authorities of DGFT as well as to the concerned Indian Mission. On submission, a Unique Reference Number will be generated and sent to the email id of the complainant. The complainant can also upload supporting documents along with the complaint or later on.
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